Enterprise CMS, Enterprise Content Management, Open Source CMS, SaaS CMS, Web CMS, Web Content Management

Debunking the Most Common SaaS Content Management Myths

With software-as-a-service (SaaS) becoming more and more popular in the content management industry, everyone seems to have an opinion on the pros and cons of SaaS as a model.

There’s truth. There’s fiction. There’s gazing at the crystal ball. Let’s have a look at a recent version of the most common misconceptions about SaaS in general, and SaaS Web CMS and Enterprise CMS myths in particular.

Gartner analysts have examined the top five assumptions for SaaS in general — some positive, some negative and some more accurate than others.

1. SaaS is Cheaper Than On-the-Premise Software

2. SaaS is Faster to Implement

3. SaaS Only Charges for What You Use

4. SaaS Doesn’t Play Well With Legacy Applications/Data Sources

5. SaaS is Only OK for Simple Implementations

How Do You Know if SaaS is for You?

Just like with any other innovative technology, this is when you invest your hard-earned money into research. Things to consider:

  1. Overall Investment: Are you willing to pay a large amount up front or go with an annual/monthly subscription model?
  2. Applications Integration: Any legacy applications you want to integrate? How many? How? Does that fit into a particular SaaS model?
  3. Implementation Timeframe: Is SaaS really that much faster to implement?
  4. Security: Are you willing to (potentially) have your very sensitive data be stored outside the firewall?
  5. Support and Maintenance: Does your SaaS vendor offer any of that? For how much in recurring costs? Do you want to pay a monthly subscription fee?
  6. Vendor Stability: Are you sure you want to invest your cash in this particular SaaS vendor?
  7. New Releases: Do SaaS vendors really have shorter product release cycles? Are you willing to go through frequent upgrade pains?
  8. Scalability: Will your SaaS vendor allow for future organizational evolvement and code customizations?
  9. Compatibility: Is your prospect SaaS vendor compatible with your organization, goals, infrastructure, back-end development, code release practices?

To SaaS, or Not to SaaS: That is the Question

From keeping an eye on all things SaaS for quite a while now. From singing along to SaaS ECM gospels to examining red hot SaaS revenue trends, from wondering whether the SaaS industry is in a slump to rejoicing the rise of Web-based SaaS Content Management Systems.

While SaaS is not listed as one of the top 2009 strategic technologies for any lack of reason, beware of the hype. SaaS seems to be a fashionable suit in today’s world of technology, try it on before buying though. As with any new technological initiative that aims to sweep you away, it’s best to take that baby on a test drive first.

For comparison reasons, you may also want to look into open source and open source Content Management Systems and see if this is a technological option for you to consider. There are pros and cons there, too, though.

More on CMSWire: Dehyping the Most Common SaaS Content Management Myths

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6 thoughts on “Debunking the Most Common SaaS Content Management Myths

  1. Evan Kramer says:

    Irina,

    How is it going… My personal opinion is that a SaaS solution will in most cases “post-implementation” be faster, cheaper, etc. The real question comes down to the development environment of each Client. If a client lives in an “on-premise” environment, they will want a license solution. Even more so, they may want something that either easily integrates for their Marketing Department to utilize or that is compatible with their back-end development environment. Microsoft and Java still have dominating market share in OS. I think Service-Oriented Architecures (SOA) could play a big role in this world. If a client is “off-premise”, which is where most start-ups and small business live (and Enterprise looks to head), their options are more broad. However, in both cases, the emergence of new “front-end” development platforms are more of a threat to 3rd party CMS such as Ruby on Rails (RoR). I’d love to talk more…. but that is my 2 cents.
    Evan

  2. Hi there,

    My name’s Krystal and I work at collaboration software company Central Desktop.
    I just visited your blog and read your latest post *Pretty Nifty* Of course, I’m a new reader… HELLO to ALL! Lol!
    Anyway, I thought you might be interested in participating in our upcoming webinar, Why SaaS Matters”.
    …just a little FYI…

    Thanks again and I’ll visit again soon!
    Krystal

    Oh yeah, if you don’t mind, please spread the word😉

  3. Pingback: Nuxeo Takes Document Management to the Cloud « Irina Guseva: Random Thoughts on CMS, WCM, ECM and Other Acronyms

  4. There are pros and cons to SaaS, as you have outlined, however I am of the opinion that it is often a wise investment. The obvious advantage that most reviewers highlight is the subscription element. For both small and major businesses in the current economic climate, a heavy start-up fee is something to be avoided. There are concerns about security, understandably. However, problems can be avoided by taking the right precautions. It is also worth considering that the volume of SaaS users is well into the thousands, thus behind-the-scenes maintenance is vigilant and fast-moving.

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